Refund Policy

1. Overview

Our Refund Policy outlines the terms under which refunds may be issued for our services, including Lead Generation, Appointment Setting, ERP Solutions, and IT Services. By purchasing our services, you agree to the terms stated below.

2. Service-Based Refunds

Due to the nature of digital and service-based offerings, payments made for completed work, consultation, or delivered services are generally non-refundable. Once a campaign, development work, or service engagement has commenced, refunds will not be provided.

3. Eligibility for Refund

Refunds may be considered only under the following circumstances:

• Duplicate payment made by mistake

• Service not initiated within the agreed timeframe

• Written agreement specifying refund terms

Any refund request must be submitted in writing within 7 days of the transaction date.

4. Processing of Refunds

If approved, refunds will be processed within 7–14 business days through the original payment method. Processing time may vary depending on the payment provider or banking institution.

5. Cancellation Policy

Clients may request service cancellation before the project or campaign begins. Once work has started, cancellation may not qualify for a refund.

6. Contact Information

For refund-related queries, please contact our support team with your invoice details and payment reference number.